[SOLVED]You are the lead team member of a warranty claim team within the Andrews Company
You are the lead team member of a warranty claim team within the Andrews Company. Your team has had an average year, with profits remaining generally flat. In effort to boost profits for the year, your manager suggests you postpone processing any existing claims in the 4th quarter until the new fiscal year (some claims are as high as $150,000) but he’s not sure and is open to your opinion, asking "what would you suggest?" Which of the following responses would be the most appropriate step toward making an ethical decision?
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- "Let’s just make sure we cover our tracks so internal audit doesn’t go crazy."
- "Have we done this in the past?"
- "Perhaps we should explore which stakeholders would stand to win or lose from such a decision."
- "Since we won't benefit directly, let's move forward with this plan."