DMBA 620 9044 Effective Financial and Operational Decision Making
Required Reading:
http://www.netmba.com/accounting/mgmt/balanced-scorecard/
http://www.quickmba.com/accounting/mgmt/balanced-scorecard/
This Power Point presentation also explains the balanced scorecard
Read the lecture material "Required Information on Metrics" posted in this week's module.
Assignment (6%): Part I. Create Balanced Scorecard
1. Build a Balanced Scorecard for the unit of the organization for which you work, or have worked. Unless you are in senior
management, focus on the unit with which you are most familiar rather than the organization as a whole. Identify the
strategic objectives of the entire organization and the secondary objectives for the unit. Develop three specific objectives
within each of the four perspectives for the unit. Each objective should have at least one quantified target metric associated
with it.
It is essential to understand what metrics are. Be sure to study the lecture material on "More Information on metrics" In this
assignment, the specific information needed to calculate each metric should be explained. For each metric state the
appropriate target value and the actions that need to be taken to achieve the target. The paper should be no more than 15
pages, including the reference list, and be formatted in accordance with the APA guidelines as modified for the MBA program
(http://info.umuc.edu/mba/public/MBA-apa.html). Please format your paper in Microsoft Word as a XXX.doc or XXX.rtf file,
and place the paper in your assignment folder.
Metrics
Develop three specific objectives within each of the four perspectives for the unit. Each objective should have at least one
quantified target metric associated with it. So your table should contain 4 perspectives, each with 3 specific objectives, and a
target value of the metric for each objective.
